Store Policies

Please don't bring food or drinks with you, including water, as part of our dress shopping policies. Bracelets and rings can snag a dress, so please remove them before trying on the gowns. Whenever possible, allow our staff to help you zip the gown. Don't try to force a gown to zip or fasten, as this can cause unnecessary damage to our dresses and lead to embarrassment, since we have had to 'rescue' girls from dresses before. 

ALL dresses run approximately smaller than your regular clothes! Due to the fact that dresses tried on too small can strain or break our zippers, you must understand that you cannot try on dresses smaller than your size. Our sales associates and management will determine if certain size dresses can't be tried on, adhering to our formal wear guidelines. 

Laying gowns on the floor or draping them over a chair increases the chance of snagging the material or damaging the beading. Please place the gown back on the hanger and hand it to a staff person to return to the sales floor, following our store rules for gowns. 

Bring Mom or a friend to help you shop, but please don't bring more than three people with you. Space is limited, and a big party can offer many opinions, which may distract you from making a choice. 

We do not hold dresses. If you think you love it, put it on layaway or buy it before someone else does. Far too many times, when girls come back for the dress, it has already sold. 

All sales are final and not refundable, as we are a specialty store, not a department store. Layaway is available with 50% down. Remember, layaway is a purchase, not a hold. All layaway payments are non-refundable and cannot be applied to anything else in the store. Layaway is not available on discounted dresses; they must be paid in full at the time of purchase. 

Arriving close to our closing time? We apologize in advance, but we do not allow dresses to be tried on less than 30 minutes before our closing hours. Please plan accordingly and visit us when you have more time to shop. 

We do not offer a dress registration service, meaning we do not track or record which dresses are purchased for specific events or schools.